FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, shipping is free on orders of $40 or more.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (Est) will be picked, packed and shipped the same day. Delivery time is usually 2-4 working days with DHL Express.
Can I change or return my item?
Unfortunately, due to the nature of our hydration drink, Besty, we cannot accept returns or exchanges once the product has been opened or used. However, if your order arrives damaged or incorrect, please contact us within 7 days of receiving your product, and we will assist you with a replacement or a full refund.